Role
Community Operations Analyst - Finnish
Job Description
We are seeking a Community Operations Analyst to assist our client's community and help resolve inquiries empathetically, accurately, and on time. This role requires strong interpersonal skills, verbal and written communication skills, and empathy.
Key Responsibilities:
* Assist our client's community and help resolve inquiries empathetically, accurately, and on time.
* Become knowledgeable about the client's products and community standards.
* Make well-balanced decisions and be an effective advocate for our community.
* Strongly enforce clients' Terms of Use by carefully monitoring reports of abuse on the site.
About You
To succeed in this role, you will need:
* Strong personal resilience with the ability to operate in a pressured and fast-paced environment.
* High adaptability and positive approach to challenges.
* Ability to make decisions.
* Ability to solve problems.
Essential Competencies:
* Fluent in market language and English.
* Cultural understanding of the market.
* Experience in working in an office environment is preferable.
Benefits
* Meals provided onsite during shift hours.
* Health Care.
* Extensive Training & Development.