Personal Lines Customer Service Executive
This is an exciting opportunity to join one of the largest insurance brokers in Ireland.
About the Role:
* Answer inbound sales and customer service calls, emails, and chat.
* Set up new client accounts and ensure customers' documentation is correct.
* Update customer information in line with GDPR guidelines.
* Work with the marketing team to follow leads.
* Provide excellent customer service while also generating sales.
* Overcome objections and close sales.
* Process renewals and go through them.
Requirements:
* APA or CIP qualified.
* CPD in line with Minimum Competency requirements.
* 1 year sales or customer service experience in a similar role required.
* Passion/drive to work within the insurance industry.
We Offer:
A dynamic working environment and the opportunity to advance your career in the insurance industry.