Posted: 31 March
Offer description
Assistant Manager - Galway
We are seeking an experienced Assistant Manager to join our team in Galway. As a market leader and innovator in sports retail, we are looking for a talented individual to manage the day-to-day operations of our store.
* Manage all aspects of the store's day-to-day operations, including sales, staff, customer experience, security, health and safety, stock, and resource management.
* Meet and exceed store targets and Key Performance Indicators (KPIs).
* Recruit, train, coach, and manage staff in accordance with company policies, ensuring fairness and consistency for all.
* Manage all cash, wage costs, budgets, and systems administration as required (TMS, SAP, etc).
* Drive excellent Visual Merchandising in the store to engage, inspire, and educate the consumer.
* Evaluate and improve store services, such as footwear measuring and assisted selling.
* Maintain high standards of security in the store and stock rooms, monitoring potential shoplifters and following security guidelines.
* Oversee overall Health & Safety in the store, ensuring all staff are fully trained and following company policies and procedures.
* Identify current and future customer requirements and develop additional non-direct business initiatives.
* Implement projects successfully in line with company expectations.
* Maintain excellent store standards consistently, meeting business audit requirements.
* Serve as key holder and main call-out person in the event of alarm activation.
* Provide cover for other stores as required.
* 2-3 years of retail management experience.
* Excellent interpersonal, communication, people management, and leadership skills.
* Possess a passion for delivering an excellent customer experience and understanding how this drives sales and affects the bottom line.
* Desirable: experience in Visual Merchandising.
* Strong product knowledge.
* Proficient IT knowledge, including Excel, Email, and SAP.
* Beneficial but not essential: 3rd Level Business/Retail Management Qualification.
