We are seeking a highly motivated and experienced Operations Manager to join our dynamic leadership team.
As Operations Manager, you will work closely with the General Manager, ensuring seamless operations across all hotel departments, enhancing guest experiences, and driving business success.
Main Responsibilities:
1. Oversee daily hotel operations, ensuring exceptional service standards across all departments.
2. Lead and inspire teams to deliver excellence in guest satisfaction and operational lean efficiency.
3. Drive business performance, focusing on revenue growth, cost control, and profitability.
4. Foster a culture of continuous improvement through staff training, coaching, and performance development.
5. Ensure compliance with all health, safety, and hygiene regulations.
6. Proactively manage guest feedback, swiftly resolving issues to maintain an excellent reputation.
7. Support marketing and sales initiatives to enhance occupancy rates and revenue generation.
8. Build and maintain strong relationships with suppliers, partners, and key stakeholders.
What are we looking for:
1. Proven experience in a senior hospitality management role (Deputy Manager, Operations Manager, or similar).
2. A results-driven leader with excellent team management skills and a hands-on approach.
3. Strong financial acumen, with expertise in budgeting, forecasting, and cost control.
4. Exceptional communication and problem-solving abilities.
5. A guest-focused mind-set with a passion for delivering exceptional guest experiences.
6. In-depth knowledge of health and safety regulations within the hospitality sector.
7. A proactive, adaptable professional who thrives in a busy environment.
Working Hours:
Shift Pattern including 5 out of 7 days per week, inclusive of evening & weekend work.
Excellent Employee Benefits and Career Opportunities working with us:
The Slieve Russell Hotel and Country Club is certified a Great Place to Work 2024
Benefits of working with us:
1. Best Workplace Ireland in Hospitality 2025
2. Great Place to Work Team Award 2025
3. Top 20 Large Best Workplace Ireland
4. Certified Great Place to Work for 3 Consecutive Years
5. Best Place to Work 2024
6. Best Menopause Champion Network 2024
7. Excellent Employer by Failte Ireland 2023
8. Investors in Diversity Bronze 2023
9. Gold Awarded for our Environmental Sustainability in the Tourism Industry awarded by 50 Shades Greener
10. Career Growth Opportunities within our prestigious hotel & resort.
11. Competitive Remuneration Package
12. Performance Related Bonuses
13. Employee Discounts & Incentives
14. Full nutritious meals Provided.
15. Free use of Gym & Leisure Centre
16. Active Employee Health & Wellbeing Programme - Yoga, Mindfulness,
17. Employee assistance Programme - free confidential helpline
18. Active Employee Social Club
19. Pension Scheme & Healthcare Benefits
20. Company Sick Pay Scheme
If this sounds like the role is for you... Do not hesitate to apply by contacting People & Culture Department on people@slieverussell.ie #J-18808-Ljbffr