Oliver James have partnered with a Leading Enterprise Client as they embark on a massive growth phase for 2025 and are looking to add a Customer Support Analyst to their Technology Division.
This role is best suited to an individual with a strong "can-do" attitude who loves working with people.
The ideal candidate will have B2B, Financial Services experience & have worked in a SaaS company, alongside the following responsibilities:
Shape the future of our products and ensure existing users maximise their useCollaborate with Development, Product, Support, and Client Onboarding teamsInvestigate and resolve issuesManage new client implementationsDrive product improvementsDefine future state requirementsThe role: Permanent full-time opportunityCompetitive basic salary + BenefitsFlexible hybrid working model.Please apply directly for more information
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