Job Title: Digital Content Development Manager (HEO)
We are seeking a motivated and experienced Digital Content Development Manager to join our Communications Division at the Competition and Consumer Protection Commission (CCPC).
About Our Team
Our team promotes public awareness and understanding of the CCPC's role. We empower consumers with information and education on consumer rights, personal finance, competition law, and product safety.
About The Role
This is a critical role in delivering an excellent new website and transforming our approach to digital content production and management.
* Deliver an outstanding user experience and increase organic traffic via best-in-class content and SEO.
* Increase visitor engagement through high-quality, useful, and accessible content.
* Establish metrics to measure and manage website performance.
About You
The successful candidate will be an experienced digital content manager with excellent written communication and verbal reasoning skills.
* Proven experience in website publishing, SEO, and accessibility standards.
* Project and agency management skills.
* A passion for producing great digital content in all formats.
Key Responsibilities
1. Audit current content and outbound links on the CCPC.ie website.
2. Develop the website information architecture, content, and SEO strategy for the new website launch.
3. Brief 3rd party content producers on project requirements.
4. Lead content production for key sections of the website.
5. Formulate a robust content approval process.
6. Manage and develop the Digital Content Executive.
7. Analyse content performance metrics.
Requirements
1. Minimum four years' experience in website management.
2. High degree of proficiency with WordPress and other content management systems.
3. Experience in SEO, accessibility standards, and digital content creation.
4. Excellent written communication and copywriting skills.
5. Previous experience with website FAQs and chatbots.
6. Strong interpersonal skills and proven project delivery.