What you'll bring to the teamWe are seeking a committed and detail-oriented Order to Cash Associate to join our finance team.
In this role, you will be responsible for managing the sales ledger, overseeing key processes such as billing, collections, cash allocation, and account maintenance to ensure minimal overdue payments.
You will play a pivotal role in ensuring cash flow stability through proactive collections, monitoring customer accounts to secure timely payments, and distributing billing documents within strict deadlines.
By building strong relationships with both internal and external customers, you will contribute to the smooth handling of accounts and enhance overall customer satisfaction.
You will also play a crucial role in resolving queries, ensuring accurate ledger management, and minimising bad debt.
You will work closely with the Schools and Group teams, handling outstanding invoices and keeping customer accounts in good standing.
This role requires excellent organisational skills to meet month-end deadlines, strong attention to detail in processing payments, and a proactive approach to maintaining a positive ledger balance.
With regular ledger reviews alongside your supervisor, you will be instrumental in supporting Merlin's financial health and operational success.
This position is based at our Finance Hub in Basingstoke, where you will need to work a minimum of 3 days in the office.
Qualifications & ExperienceProven experience in accounts receivable, billing, credit, or collections roles OR finance degreeStrong verbal and written communication skills with a proactive and resilient approachConfident in credit control/sales ledger functions, able to handle complex customer interactions effectivelyDetail-oriented with strong analytical and decision-making abilitiesA collaborative team player with excellent interpersonal skillsBenefitsWe're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you're already fantastic and want to become even better (our magic can help here).
Benefits include Pension, Life Assurance, discretionary company bonus, 28 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more!
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at ****** and one of the team will get back to you as soon as possible. Pay RangeCompetitive
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