At Sky Handling Partner, our people ‘are’ our business! We are thrilled to offer the opportunity to join us as a Baggage Handling Agent in the fast-paced environment of Dublin Airport, working with one of Ireland’s leading Ground Services Providers.
In this exciting role, you’ll navigate the buzz of air travel, ensuring passengers enjoy safe and enjoyable journeys to and from their flights while also delivering exceptional service to our airline clients. Experience the energy of the airport as you become a vital part of our team, delivering top-notch service in a setting where every day brings new adventures!
The Role
As a Baggage Handling Agent for Sky Handling Partner, you will collaborate closely with your colleagues across many departments as well as with staff at Dublin Airport and our Airline Representatives. Teamwork is essential to ensure a smooth service delivery, coordinating schedules, managing passenger flow, and responding efficiently to any operational challenges that may arise. By communicating effectively with your colleagues and supporting one another, you will help create a seamless and enjoyable travel experience for our passengers, while delivering exceptional services for our airline clients too.
Responsibilities:
* Collaborate with Team: Work closely with the Lead Agent and assigned crew to ensure on-time completion of loading and unloading while adhering to airline procedures and policies.
* Follow Protocols: Perform all duties in accordance with comprehensive training, safety, and security protocols to maintain a secure and efficient operation.
* Timely Delivery: Ensure the prompt delivery of baggage to assigned flights, minimizing delays and enhancing customer satisfaction.
* Load and Unload Safely: Safely load and unload baggage from aircraft holds following established instructions and best practices.
* Conduct Inspections: Carry out visual inspections of equipment before use and report any faults or issues to the Baggage Hall Supervisor immediately.
* Communicate Effectively: Inform the Baggage Hall Supervisor of any challenges encountered during flights, ensuring smooth operations and addressing potential issues proactively.
* Manual Handling Skills: Ability to perform repetitive manual handling duties effectively and safely.
* Flexibility: Willingness to work rostered shifts and maintain composure under pressure in a fast-paced environment.
* Team Collaboration: Demonstrated team player with excellent punctuality and attendance, contributing to overall team success.
In addition to performing your duties, you’ll maintain open lines of communication with your supervisor and colleagues, ensuring that any issues are addressed promptly and collaboratively.
Essential Criteria
* Full Clean Driving Licence, Category B: Candidates must possess a valid, full driving licence in Category B, allowing them to operate standard passenger vehicles without restrictions.
* Minimum Age Requirement 18 Years: Applicants must be at least 18 years old.
* Pass a 5-Year Security Background Check: Successful candidates will be required to undergo a thorough security background check covering the past five years.
* Eligible to Live and Work in the E.U.: Candidates must have the legal right to live and work in the European Union.
* Proficient Written and Verbal English Language Skills: Strong proficiency in both written and spoken English is essential for effective communication.
* Ability to Work Rostered Shifts and Flexibility: The role requires you to work on a shift basis, which may include early mornings, late nights, weekends, and holidays.
* Physical Capability: Candidates must possess the physical ability to perform tasks that require significant twisting, turning, and bending.
* Excellent Punctuality and Attendance: Reliability is key in this role.
* Adherence to SHP Grooming & Uniform Standards: Candidates must be committed to maintaining a professional appearance.
Desirable Criteria
* Operational Experience: Previous experience in an operational environment will be beneficial.
* Manual Handling Certificate: A valid certificate in manual handling is a plus.
Benefits of Working with SHP:
* Pension Scheme to secure your future
* Employee Assistance Programme for 24/7 confidential support
* Sick Pay to ensure you’re cared for when you need it most
* Refer a Friend Bonus of €250 as a token of appreciation
* Bike4Work Scheme for a sustainable commute
* Long Service Rewards recognizing your dedication
* Career Development opportunities
* Discounted Insurance Policies through Marsh Insurance Brokers Ireland
* Car Parking on site
Contract and Hours:
The role of Baggage Handling Agent is a part time, temporary contract, featuring a probation period of six months. We offer a competitive rate of pay for this role at €15.00 (inclusive) per hour.
While the standard hours of the contract are 20 hours weekly and flexibility is essential, shift lengths can vary between 4 and 10 hours.
Equal opportunities Statement
We are committed to creating an inclusive and supportive environment for all candidates. We value diversity and encourage all qualified candidates to apply, regardless of background or ability.
Job Type: Part-time
Pay: €15.00 per hour
Work Location: In person
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