Job Title: IT Field Engineer - Dublin
Contract/ Permanent: Permanent or Contract
Location: Dublin city
Overview: Ergo is the largest privately-owned IT services provider in Ireland, headquartered in Dublin, with offices in Cork and Limerick as well as the UK and US. You will be joining an innovative company made up of over 500 passionate professionals from many different backgrounds. We serve more than 400 companies and over 250,000 end users across six continents so by working with Ergo, you will work at the leading edge of IT projects in Ireland and work at a company who has established a culture centred around a sense of community, empowerment and belonging.
Ergo are currently seeking to recruit an IT Field Engineer in the Dublin region. The successful IT Field Engineer will support client sites in the Dublin region. Candidates should have experience installing and configuring IT hardware and software systems and ideally have knowledge of Radio / RAN communication systems and CCTV but not essential. Full Driving License required as company vehicle provided.
Role & Responsibilities:
1. Installing PCs / Laptops - configuring IP details, applying correct image, and configuring as part of domain etc.
2. Support and configuration of Virtual Desktop Environment using VMware
3. Setting up smart devices (iOS & Android)
4. Support of digital radio mobile and associated antenna system
5. Support of communications mast infrastructure
6. Support of Control Rooms systems and services such as CCTV
7. Support and configuration of desk-based telephony systems, Video Conferencing and Unified Communications
8. Network patching and support
9. Installing and maintaining networked printers and scanners
10. Produce technical documentation and knowledge base
Skills, Qualifications & Experience Required:
11. 4 -6 years experience in a similar role - Field Support Engineer
12. Full Clean Driver's license
13. Own transport
14. Virtualisation
15. Windows Server - Active Directory / Exchange
16. Networking - Cisco / HP / ARUBA
17. RAN / radio systems
18. Web conferencing and CCTV
19. EU passport or Stamp 4 Visa (no work restrictions)
20. Fluent in the English language