Data Centre Engineering Operations Chief Engineer, ARN- DCEODescription
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
We are looking for a detail-oriented individual to join our Data Center Engineering Operations team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. As part of this team, you will ensure that the data center Mechanical, Electrical, and Plumbing (MEP) infrastructure operates at 100% availability, while delivering first-class customer service to the teams and groups within the data centers.
You will be responsible for ensuring that all electrical, mechanical, and fire safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within data centers that it owns and operates.
In addition, you will manage large scale, high impact projects, and new region support, from conception to completion. Your projects will involve large amounts of independent work. You will also need to collaborate with external support groups in local and global settings, including engineering, automation, procurement, and finance. You will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. In the performance of your duties, you will be expected to drive innovation and resiliency, while reducing operational costs in the facilities.
Key job responsibilities
• Train and support the Engineering team in troubleshooting and operations of electrical and mechanical equipment
• Implement and execute site or equipment-specific training exercises covering stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers, etc.
• Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites
• Operate independently, with limited direct management
• Assist in the design and build-out of new facilities
• Act as an escalation point for all facilities-related issues within the data center region, working overtime as needed to support site stability
• Perform root cause analysis of equipment failures and complete reports on a weekly basis
• Troubleshoot and report facility and data server-level events within internal Service Level Agreements (SLA)
• Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• Ensure all safety procedures are adhered to by vendors and AWS staff
PHYSICAL REQUIREMENTS
• Work at height, and from ladders
• Perform physical tasks during the shift
• Work in a noisy environment, with ear protection
A day in the life
Working semi-autonomously in operation and maintenance of mechanical and electrical equipment in a data center, executing project scopes of basic complexity, providing timely escalation for all facilities-related issues, and troubleshooting high-criticality events within a pre-determined SLA.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
BASIC QUALIFICATIONS
• Bachelor's degree in Electrical / Mechanical Engineering or equivalent
• 5+ years industry-related experience with in-depth knowledge of UPS, backup generator systems, and generic mechanical-room infrastructure
• (EU) driving license
PREFERRED QUALIFICATIONS
• +6 years of experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities
• Master Degree in a technical field - Electrical Engineering, Mechanical Engineering, Industrial Engineer or equivalent
• Project Management experience, proven experience of reading Single Line Diagrams (SLD) and control schematics
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Posted: November 29, 2024 (Updated 37 minutes ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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