We have been working with this client for over 15 years. They are a world leading manufacturing company, manufacturing products that are used widely across the world in the Healthcare, Aviation and environmental industries. They have grown and developed their skilled workforce exponentially over that time and are regarded as one of the best companies to work for in the area.
To aid them in their existing growth, they wish to appoint an experienced Customer Account Manager on a permanent basis.
Overview:
The Customer Account Manager is responsible for every aspect of the customer relationship from generating quotes to reviewing contracts, from identifying customers' needs to providing solutions to meet those needs. They are in constant communication with other sales personnel and departments in the pursuit of delivering exceptional customer service.
Responsibilities:
• Grow sales by being fast-paced, responsive, and accurate with an ability to build long-term business relations.
• Relevant sales and strong technical experience in a Business-to-Business and ideally manufacturing environment.
• Ability to interact with customers and handle customer queries in a timely manner.
• Generate leads and build relationships by organizing a daily work schedule to call on existing and potential customers.
• Highly organized with strong administration skills.
• Solution-oriented and focused on customer satisfaction.
• An aptitude for handling complex tasks in a technical environment.
• A multitasker with the ability to prioritize.
• Customer Account Management experience in a B2B environment.
• Outstanding verbal and written communication skills.
• Strong computer and administrative skills.
• Ability to handle inbound sales queries.
• Fluency in the English language is a requirement.
• A technical, business, science or related degree with experience in a sales environment.
Additional Info:
Job ref: VAC-13504-2
• Salary Highly Competitive circa €35-40k DOE plus possible annual bonus.
• Yearly performance-related bonus.
• Significant healthcare contributions for the employee and family.
• The company matches an employee's pension up to 5%.
• Tuition reimbursement.
• Bike to work.
• Free health screening.
• 7 staff lunches annually.
• WFH options: The first few months - fully office based then it could be 3 days on site.
• 39 hours: Start at 7 and finish at 3:30 or start at 9 and finish at 5:30. Or anything in between.
How to Apply:
Please send your full and up-to-date CV along with a cover note or email to David/Robert in our Multi-Sector team in order to apply for this role.
Please note at this time, applications can only be accepted from those who already hold the legal right to work in Ireland.
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