Our client is seeking a highly motivated and enthusiastic Field Service Engineer, based in a modern working environment within a successful, fast-growing company with an international team dedicated to customer satisfaction.
The role will be primarily based in Cork, with national travel to support the service team as required.
Key Responsibilities
* Provide quality calibrations, routine servicing and commissioning of new projects to all customers in a timely manner.
* Diagnose and resolve equipment issues efficiently.
* Develop a 'plan for tomorrow' attitude to ensure adequate stock availability for upcoming works.
* Collaborate with our sales department to promote and quote PST products.
* Provide service reports to recommend next steps for possible sales opportunities.
* Demonstrate effective time management and interpersonal skills.
* Manage field activities and implement engineering designs.
* Serve as the key liaison to ensure consistent customer satisfaction.
Requirements, Skills, and Experience
* Technical qualifications or equivalent experience in electrical and instrument fields.
* Experience with instrumentation equipment, RAMs, HAZOPs, Auto CAD, and CRM systems is desirable.
* Familiarity with calibration software, e.g., Compucal.
* Familiarity with service software, e.g., Work Pal Full.
* Full, clean driving license.
* Ability to work independently, learn, adapt, and problem-solve as challenges arise.
* Methodical approach to product support, including diagnostics, and development and execution of test programs with a basic understanding of test techniques.
* Empathy and adaptability to different interpersonal styles.
Benefits
* Competitive salary.
* Progressive career path.
* Pension plan.
* Company van.
* Laptop.
* Phone.
* Food allowance.