Store Manager
A Store Manager is required for a recognised market leader and innovator in sports retail.
Key Responsibilities:
* Manage all aspects of day-to-day operations in the store, including sales, staff, customer experience, security, health & safety, stock and resources management.
* Meet and exceed store targets and Key Performance Indicators (KPIs).
* Recruit, train, coach and manage staff in line with company policies, ensuring fairness and consistency to all.
* Manage cash, wage costs, budgets and systems administration as required (TMS, SAP, etc).
* Drive excellent Visual Merchandising in the store to engage, inspire and educate the consumer.
* Ensure all in-store services are suitably staffed and promoted.
* Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter pilferage and protect stock.
* Responsible for overall Health & Safety in store. Ensure all staff are fully trained and following company policies and procedures about Health & Safety.
* Identify current and future customer requirements & develop additional non-direct business.
* Implement projects in line with company expectations.
* Deliver excellent store standards consistently.
* Provide cover for other stores as required.
Qualifications, Skills and Experience:
* 2/3 years of retail management experience.
* Excellent interpersonal, communication, people management and leadership skills.
* Passionate about delivering an excellent customer experience.
* Desirable: experience in Visual Merchandising.
* Strong product knowledge.
* Proficient IT knowledge including Excel, Email, and SAP.
* Beneficial but not essential: 3rd Level Business/Retail Management Qualification.