Oriel House Hotel, part of the Talbot Collection are currently recruiting for a part-time Receptionist to join our team.
Main Duties:
* To greet guests on arrival in a warm and welcoming manner;
* To handle guest check in procedure;
* To have complete product knowledge of the hotel services & facilities and to communicate these to guests as required;
* To ensure that all charges are correctly posted to guest bills;
* To action all guest enquiries by phone or in person in a professional and friendly manner;
* To ensure that the guests needs and requirements are met;
* To ensure accounts are set up for functions or syndicates;
* To liaise with housekeeping with reference to the allocation of rooms;
* To ensure that all floats are maintained to the appropriate levels;
The successful candidate will have:
* 1 years' Hotel Reception Experience;
* Friendly and professional work attitude;
* Fluent English essential - written and spoken;
* Must be available to work variable shifts;
* Excellent interpersonal and organisational skills
* Experience in using Hotsoft would be a distinct advantage
This position will involve midweek, evening and weekend work.
What do we offer?
* Complimentary Leisure Club Membership
* Discounted Accommodation Rates
* Life Insurance
* Employee Assistance Programme
* Bike to Work Scheme
* Pension Scheme
* Free parking
* Uniform
**Oriel House Hotel is an equal opportunities employer**
Oriel House Hotel is certified as a Great Place to Work.