Job Title: Human Resources Administrator
We are seeking a skilled and experienced Human Resources Administrator to join our dynamic team at IWA. As a key member of our centralised Recruitment and Onboarding team, you will be responsible for sourcing and recruiting the best candidates for vacant positions, supporting managers and staff to deliver exceptional service to our members, and ensuring best practice Recruitment and Onboarding is embedded across our organisation.
Main Duties and Responsibilities:
* Act as first point of contact for general Recruitment and Onboarding queries from applicants, candidates, new employees, line managers, and existing employees.
* Carry out and be responsible for the full range of Recruitment and Onboarding processes.
* Respond to queries concerning job openings, reviewing applications, maintaining the Applicant Tracking System, and maintaining data related to the company's recruiting activities.
* Support IWA's quality process by ensuring all recruitment and onboarding records are audit ready and directly support the audit process.
* Constantly review, update, and enhance processes to generate efficiencies and improve candidate responsiveness, commitment to continuous improvement.
* General administration, including processing incoming/outgoing mail, filing, garda vetting, collation, and distribution of documentation, stationery & office supplies, etc.
* Any other relevant duties that may be assigned by your manager.
Person Specification:
* Experience working in a busy office environment, preferably in HR or Recruitment.
* Relevant qualification at QQI Level 5 or above in a HR discipline.
* Excellent administrative and IT skills, including a strong working knowledge of Microsoft Office Suite, are essential.
* Previous experience of creating and maintaining databases (e.g., ATS, HRIS, etc.) is desirable.
* Previous experience working in a Recruitment/Onboarding or HR environment would be an advantage.
* Experience of working in a compliance-led environment would be beneficial.
* Full Driver's Licence and access to own car would be an advantage.
Knowledge and Skills:
* Excellent telephone manner and interpersonal skills.
* Excellent oral and written communication skills.
* Excellent attention to detail.
* An ability to analyse, interpret, and present information.
* Strong time management and planning skills.
* Ability to manage deadlines and to prioritise various commitments.
Behaviours:
* Strong relationship building skills.
* Efficient with a strong customer service focus.
* Takes initiative and brings forward ideas for continuous improvement.
* Open to feedback and adaptable to change.
* Accountable for own work areas/tasks.
* Able to work under pressure and maintains calm.
* Flexible approach.
* High level of confidentiality and integrity.
Benefits:
* Access to Defined Contribution Pension Scheme.
* Access to group HSF schemes.
* Excellent working conditions.
* 25 days annual leave pro-rata.
* Free onsite parking.
* Staff Canteen.
* Employee Assistance Service.
* Bike to Work Scheme.
* TaxSaver Scheme.
IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment. We encourage applications from candidates who share our values and are passionate about delivering exceptional service to our members.