Our AIOps Development & Support team is looking for you to join us as a L3 Support/Development Engineer in the Dublin, Ireland office.This position provides the opportunity to work in a high growth area in the Hybrid Cloud Management and Artificial Intelligence for IT Operations organization.L3 job role is specialized role that combines support and development role, requiring expert-level knowledge to tackle complex issues related to system architecture, network configurations, or advanced software/hardware troubleshooting, often involving root cause analysis and deep understanding of the product and design, code, test, and provide industry-leading solutions.Your role and responsibilitiesRequired education:Bachelor's DegreePreferred education:Bachelor's DegreeRequired technical and professional expertiseBachelor’s degree in computer science or equivalent with at least 3 years hands-on experience as a Java development engineer.Strong analytical and troubleshooting skills on Linux, Web Services, Cloud (Kubernetes) env.Solid recent experience in development and troubleshooting Java and Java Script.Preferred technical and professional experienceThis job might be for you if:You are excited to learn about new technologies and products, as well as develop deep skills.Juggling priorities and coordinating workload with your peers comes easy to you and you are patient, level-headed and cool under pressure.You are motivated and driven and you enjoy solving problems.You are quick learner with strong sense of ownership and high accountability.You have strong written and verbal communication skills, along with excellent organizational skills.ABOUT BUSINESS UNITIBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability.YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.ABOUT IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.OTHER RELEVANT JOB DETAILSJob Title: L3 Support/Development EngineerJob ID: 14110City: DublinCountry: IrelandWork arrangement: HybridArea of work: Software EngineeringEmployment type: RegularPosition type: Entry LevelNo Travel: YesCompany: (0483) IBM Ireland Product Distribution LimitedShift: General (daytime)
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