Part-time Medical Secretary (Urology) The Mater Private Network is recruiting on behalf of Ms. Liza McLornan, who is a consultant in the Urology department and is seeking to recruit a part-time (0.8 WTE, Mon-Thurs) Medical Secretary.
In this role you will, be directly employed by the consultant.
Responsibilities include providing comprehensive administrative support.
This role involves managing two weekly clinics (one at the Navan outreach clinic), acting as the first point of contact for patients and referrers, and ensuring smooth clinic operations.
Hybrid work is available on non-clinic days.
Key Responsibilities: Patient Interaction: Manage incoming calls, schedule appointments (clinic, tests, procedures), register patients, address inquiries, and process referrals.
Clinic Preparation: Prepare patient files, ensure triage of referrals, check required tests and results, retrieve hospital notes, and confirm patient attendance.
Clinic Support: Greet patients, prepare invoices and process payments, arrange tests/admissions, schedule follow-up appointments, manage DNA (Did Not Attend), type clinic letters, send files for investigations/treatment, and track charts.
Clinic Support: Greet patients, prepare invoices and process payments, arrange tests/admissions, schedule follow-up appointments, manage DNA (Did Not Attend), type clinic letters, send files for investigations/treatment, and track charts.
Essential Requirements: Leaving Certificate or equivalent.
Proven administrative experience, ideally within a healthcare setting.
Experience managing consultant clinics, including scheduling, patient flow, and follow-up.
Excellent IT skills, including proficiency in MS Office (Word, Excel, Outlook).
Experience with iMedDoc and/or ISOFT systems is advantageous.
Exceptional interpersonal and communication skills, demonstrating empathy and sensitivity towards patient needs.
Strong organizational and multitasking abilities, with the capacity to work efficiently under pressure.
Excellent telephone manner and active listening skills.
Ability to work both independently and collaboratively within a team.
Discretion and initiative.
Skills: hard working excellent communication team player