We are recruiting for a Clinic Coordinator for Maternity Leave cover in our wonderful team. The role is available to start in November 2024 for approx. 9 months and it will be 37.5hrs per week.
Why work for Portobello Dental Clinic.
Portobello Dental Clinic is a multi-award-winning dental practice including winning the Irish Dentistry Practice of the year – twice.
The practice offers an extensive range of dental treatments including cosmetic dentistry, implants, orthodontics, paediatrics, endodontics and we specialise in the treatment of very nervous patients and use IV and Nitrous Oxide sedation.
We are proud to have a collaborative and friendly work environment, where our full team of 28 people are dynamic, passionate and enthusiastic in their roles; offering the best service and dentistry care in the industry.
What is a Clinic Coordinator?
The primary purpose of a Clinic Coordinator is to ensure that our patients have a comfortable and professional patient journey throughout their time in the clinic and the follow up care afterwards.
Patient care is at the heart of everything we do in Portobello Dental Clinic so exceptional customer service and taking care of a patient's needs are a key component of the role.
The scope of the work encompasses a variety of administration duties which promote the effective and efficient operation of our busy dental practice. The successful candidate will be joining our current team of four full-time, clinic coordinators.
Responsibilities and Duties
* Providing a high standard of customer service to all patients
* Daily general reception and administrative duties
* Helping patients with queries and questions they may have about dental treatments
* Answering high volume of calls and emails
* Booking and rescheduling appointments
* Taking payments
* Running weekly & monthly reports
* Organising the dentists and hygienists’ diaries
* Dental Insurance
* To ensure reception clean and comfortable at all times
* Help other departments in the clinic as required.
The person.
The ideal candidate will have excellent front of house customer service and telephone skills, attention to detail, and be proficient in Microsoft Office.
* Must Have previous dental reception experience of at least one year. Knowledge of the Exact dental software package is a distinct advantage.
* Have a minimum of 2 years reception experience
* Enthusiastic, with excellent team, interpersonal and organisational skills
* Be highly motivated, attention to detail, customer focused and friendly
* Fluent written and spoken English
* Be available to work shift work, with some early mornings, late evenings and occasional Saturdays.
We are proud to provide a competitive job package.
Job Type: Fixed term
Contract length: 9 months
Pay: From €15.00 per hour
Expected hours: 37.5 per week
Benefits:
* Bike to work scheme
* Company events
* Employee assistance program
* Employee discount
* Free or subsidised travel
* Private medical insurance
* Wellness program
Schedule:
* 8 hour shift
* Monday to Friday
* Weekend availability
Ability to commute/relocate:
* Portobello, Dublin, CO. Dublin D08: reliably commute or plan to relocate before starting work (preferred)
Experience:
* reception: 2 years (required)
* Dental: 1 year (required)
Work Location: In person
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