About the role:
Flogas has an exciting opportunity for an IT Helpdesk Support to join our growing IT department. This role encompasses a wide range of platforms and technologies, ensuring that the successful applicant will have a dynamic and engaging position. This will be a pivotal role in supporting our office relocation to Dublin Airport Central.
Main areas of responsibilities:
* Provide technical support for both hardware and software issues our users encounter
* Manage the configuration and operation of client-based computer operating systems
* Monitor the system daily and respond immediately to security or usability concerns
* Respond to and resolve help desk request
* Administration of server, network and web and to manage the day to day uptime and performance
* Monitoring and deploying patches and upgrades to operating systems and applications
* Complete daily IT Standard Security checks
* Participation in projects to rollout new client solutions
* Additional duties as required
Candidate Profile:
* Minimum of 2 year in a similar role
* Extensive experience in Active Directory, Office 365 and IAM
* Working knowledge of common security frameworks
* Networking knowledge
Role specific skills:
* A candidate with the right attitude is more important than their experience.
* Strong technical and analytical skills with demonstrated ability to analyse and troubleshoot problems and to bring to successful conclusion
* Customer focused
* Strong interpersonal and communication skills
* Team player with capability to work independently, proactively and to take initiative when needed.
* Strong quality orientation and strong attention to detail.
Who we are:
Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic.
Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series
As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard.
Why work with us?
Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard.
* Competitive Salary
* Healthcare
* Pension scheme
* Staff discounts
* Health and Wellbeing Supports
* Learning and Development
* Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business.
Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.