The role of the Grade IV Assistant Staff Officer is a client-facing and administrative role within the administration team of the BreastCheck Unit, responsible for the provision of front-line service to all service users attending and contacting the BreastCheck Unit.
Key Responsibilities:
1. Provide reception/phone support to the service users of BreastCheck in a timely and efficient manner.
2. Ensure the efficient day-to-day administration of the area of responsibility, prioritizing the workload of the administration team around the needs of the service user.
3. Engage in training and provide cross cover for Grade IV Unit Scheduler, Grade IV Data Officer, Grade IV PA, and Grade IV Assessment Secretary when required.
4. Ensure that deadlines are met and service levels maintained.
5. Support the preparation and issuing of office documentation (results, reports, etc.) to the highest possible standard by monitoring and reviewing the work of the team to ensure quality and accuracy.
6. Ensure that archives and records are accurate and readily available.
7. Perform other administration duties appropriate to the post as may be assigned by the Unit Manager/Supervisor.
8. Responsible for the provision of cross cover for other Grade IV roles within the unit at times of absence, leave, and in line with service needs.
9. Compile and correlate patient data for intermittent reviews.
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