Main purpose of the role: Ensure the store`s fresh food departments operate efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times.
The ideal candidate will have/be: - 2 years` experience in a Fresh Food Department is desirable - 1 years` experience in a Supervisor/Manager role is desirable - Excellent communication skills - Good delegation skills - An understanding of how to achieve KPIs and targets - Passion for fresh food.
Main duties: - Actively live Centra brand-values i.e.
Proud, Energetic, Imaginative and Community-Based - Oversee and ensure the smooth running of the fresh departments by prioritising and delegating the workload appropriately - Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager - Control stocktaking and overheads as per fresh budget - Foster good working relationships among the team - Hold regular fresh food meetings and communicate relevant details and results to the team - Manage employee performance, giving regular feedback, recognition and encouragement - Deal with all customer queries efficiently, professionally and consistent with store policy - Manage employee rostering and annual leave for fresh departments - Ensure merchandising and presentation of the fresh department is of the highest standard at all times and in accordance with relevant store planograms and guidelines.