Job Title: Store Manager
Reports to: District Manager
Location: Boucher Road
Job Summary and Mission
About Us:
Starbucks is not just a coffee company; it's a place for connection and community. We're committed to creating a welcoming and inclusive environment where everyone is treated with respect and dignity.
Job Description
We are looking for dedicated and dynamic Store Managers to lead our Starbucks team.
As a Store Manager, you will be responsible for overseeing all aspects of our store operations, leading a team of baristas, and ensuring our customers have an exceptional Starbucks experience.
Key Responsibilities:
* Lead and inspire a team of baristas to deliver outstanding customer service.
* Ensure the store meets or exceeds sales and profit targets.
* Manage inventory, ordering, and stock control to ensure product availability.
* Maintain the cleanliness and organization of the store.
* Create and maintain a positive and inclusive work environment.
* Develop and coach team members to achieve their full potential.
* Handle customer inquiries, complaints, and feedback with professionalism.
* Implement and uphold Starbucks' high standards for quality and service.
Qualifications:
* 2+ years of retail or restaurant management experience.
* Strong leadership and team-building skills.
* Excellent communication and interpersonal abilities.
* A passion for coffee and the Starbucks brand.
* Ability to work in a fast-paced environment.
* Flexibility to work evenings, weekends, and holidays.
Benefits:
* Competitive salary and performance-based bonuses.
* Career progression in a growing business.
* Up to 3 drinks per shift and a partner meal.
* Employee discounts on Starbucks products.
* 28 days holiday.
* Pension Scheme Opportunities for career advancement and growth including a degree course.
* Starbucks is an equal opportunity employer.
* We celebrate diversity and are committed to creating an inclusive environment for all employees.