Senior IT Support Engineer Contract
€280 - €320/day
About the Role
This is a dynamic opportunity for a Senior IT Support Engineer to join our team in Dublin. As a key member of our technical staff, you will provide advanced Level 2 and Level 3 support, leading troubleshooting efforts and assisting with infrastructure projects within a hybrid environment.
This position is suitable for a professional with a strong background in Windows and Microsoft systems, as well as a proven track record in tackling complex technical challenges.
Responsibilities
* Provide Level 2 and Level 3 support for Windows and Microsoft 365 environments, including advanced troubleshooting of issues related to Active Directory, networking, and Microsoft applications.
* Oversee user management and permissions, and perform security audits across Active Directory and Office 365.
* Lead configuration, deployment, and management of Microsoft Azure services, including virtual machines and networking setups.
* Support infrastructure projects such as server upgrades, network improvements, and software implementations.
* Mentor and support junior team members, fostering skill development within the support team.
* Collaborate with other departments on technical improvements, ensuring alignment with business goals.
Requirements
* 8+ years of experience in IT support, with expertise in Windows, Microsoft 365, and networking protocols.
* Strong knowledge of Active Directory, Azure, Office 365, and basic to intermediate networking (DNS, DHCP, VPNs).
* Proficiency in PowerShell scripting for automation and task optimization.
* Experience with IT security principles and implementation.
* Relevant certifications such as Microsoft Certified: Azure Administrator, Microsoft Certified: Security Operations Analyst, or CompTIA Network+ are desirable.
About Us
We are seeking a skilled and experienced Senior IT Support Engineer to join our team in Dublin. If you're interested in a dynamic role with hybrid flexibility and the chance to lead on impactful projects, please contact us to start a conversation today.