Junior Instructional Designer Role at HelpGrid
This role involves supporting our instructional design team in creating effective learning solutions for our organization.
Main Responsibilities:
* Develop e-learning modules, job aids, and training materials under senior designer guidance.
* Create storyboards and organize content.
* Maintain and update existing training materials.
* Participate in project meetings and contribute creative ideas.
* Perform quality assurance reviews of learning materials.
* Create basic graphics and multimedia elements for courses.
* Organize and maintain the digital asset library.
* Analyze feedback from learners and document processes.
* Support Learning Management System (LMS) administration.
Required Qualifications:
* 2 years of experience in instructional design or related field.
* BASIC KNOWLEDGE OF INSTRUCTIONAL DESIGN MODELS.
* FAMILIARITY WITH E-LEARNING AUTHORING TOOLS.
* STRONG WRITTEN AND VERBAL COMMUNICATION SKILLS.
* PROFICIENCY IN GOOGLE SUITE.
* ATTENTION TO DETAIL AND ORGANIZATIONAL SKILLS.
* AABILITY TO WORK COLLABORATIVELY IN A TEAM ENVIRONMENT.
* UNDERSTANDING OF ACCESSIBILITY STANDARDS IN E-LEARNING.
* PREVIOUS EXPERIENCE IN EDUCATION OR TRAINING.
Technical Skills:
* GOOGLE SUITE.
* BASIC GRAPHIC DESIGN TOOLS.
* LEARNING MANAGEMENT SYSTEMS.
* VIDEO CONFERENCING PLATFORMS.
* PROJECT MANAGEMENT TOOLS.
Core Competencies:
* EAGERSNESS TO LEARN AND GROW PROFESSIONALLY.
* STRONG ORGANIZATIONAL SKILLS.
* ABILITY TO FOLLOW INSTRUCTIONS AND ACCEPT FEEDBACK.
* GOOD TIME MANAGEMENT.
* CREATIVE PROBLEM-SOLVING.
* TEAM COLLABORATION.
* EXPERIENCE WITH LEARNING MANAGEMENT SYSTEMS.
* BASIC KNOWLEDGE OF HTML AND CSS.
* FAMILIARITY WITH GRAPHIC DESIGN PRINCIPLES.
* EXPERIENCE WITH VIDEO EDITING SOFTWARE.
* BASIC PROJECT COORDINATION.
* ATTENTION TO DETAIL.
Why You'll Love Working Here:
* FULL-TIME POSITION WITH US EST TIME ZONE HOURS.
* WORK FROM HOME OPTION—WORK FROM WHERE YOU ARE HAPPIEST.
* TWO CONSECUTIVE DAYS OFF EVERY WEEK.
* BECOME PART OF A VIBRANT, SUPPORTIVE TEAM THAT FEELS LIKE FAMILY.
* BE PART OF A GROWING COMPANY WHERE YOUR IDEAS MATTER.
Hardware/Software Requirements:
* PROCESSOR: INTEL CORE I5 OR GREATER.
* MEMORY: 8GB RAM OR GREATER.
* USB HEADSET.
* NO CHROMEBOOKS, NETBOOKS, OR TABLETS ALLOWED.
We welcome everyone, regardless of background or origin. Our workplace is designed to be safe, respected, and valued by all.