**Job Summary:**
We are seeking an experienced IT Operations Manager to take ownership of core IT functions across our business. This hybrid role offers a blend of strategy, hands-on delivery, and cross-departmental collaboration.
Key Responsibilities:
* Lead the planning and coordination of updates, improvements, and fixes to IT systems, ensuring minimal disruption.
* Act as the main point of contact for IT-related suppliers and service providers, managing performance and renewals.
* Monitor and report on IT budgets, tracking spend and ensuring cost-effectiveness across technology services.
* Develop and test continuity and recovery plans to ensure business resilience in the face of disruption.
* Promote security awareness and provide ongoing guidance and training to internal teams.
Requirements:
* Solid experience in IT operations, service delivery, or infrastructure management roles.
* Strong organisational skills with experience overseeing changes and handling incident escalation.
* Confidence working with and updating internal IT policies, standards, and documentation.
* Financial awareness with the ability to manage IT procurement and vendor contracts.
* Excellent stakeholder management and communication skills.
This is a hybrid role based out of a modern HQ in Kildare, offering 3 days onsite and 2 days remote work. If you have the required skills and experience, please submit your CV for consideration.