We are currently seeking a Director of Food and Beverage to oversee all food and beverage operations within a hospitality business, such as a hotel, resort, restaurant, or event venue.
Key responsibilities include:
* Develop and implement food and beverage strategies to increase profitability and guest satisfaction.
* Prepare and manage the food and beverage budget, ensuring cost control and maximizing revenue.
* Analyze financial reports and adjust operations as necessary to meet financial goals.
* Collaborate with chefs and culinary teams to develop new and seasonal menus that align with guest preferences and business goals.
* Ensure that food quality, presentation, and taste consistently meet or exceed standards.
* Stay current with food trends and make recommendations for menu adjustments.
* Recruit, hire, train, and manage food and beverage staff, including chefs, servers, bartenders, and support staff.
* Set performance expectations, conduct evaluations, and provide ongoing training to ensure high service standards.
* Foster a positive and collaborative work environment to enhance employee engagement and retention.
* Monitor and maintain exceptional guest service levels in all food and beverage outlets.
* Address guest complaints and resolve issues swiftly to ensure satisfaction.
* Oversee the overall dining experience, including ambiance, cleanliness, and staff behavior.
* Ensure food and beverage operations comply with health and safety regulations, including sanitation, food safety, and alcohol service laws.
* Manage inventory levels of food, beverages, and supplies, and work with vendors for purchasing and cost control.
* Track consumption patterns and adjust orders to minimize waste and optimize stock levels.
* Work closely with marketing and sales teams to promote food and beverage offerings, events, and special promotions.
Requirements:
* A bachelor's degree in hospitality management, business administration, or a related field is preferred.
* 5+ years of experience in food and beverage operations, with at least 2 years in a management role.
* Strong leadership, team management, and motivational skills.
* Experience in budgeting, financial reporting, and cost management.
* Excellent interpersonal and communication skills to collaborate with teams, guests, and vendors.
* The ability to address issues proactively and ensure smooth operations under pressure.
* The ability to develop unique and appealing dining concepts.
This position is key to the success of food and beverage operations and requires a combination of culinary knowledge, business expertise, and strong leadership capabilities.