SSE a CWS group company with over 20 years' experience is an award winning company that specialises in Cleanroom services, contract cleaning, facilities services and facilities audits. At SSE we operate within the Life Sciences Sectors, providing Cleanroom Cleaning & Contamination Control to Medical Device, Pharma, Software & Call Centre Facilities.
We ensure all our colleagues are fully trained to ISO9001:2015 ensuring that all our customers receive the best quality services.
We are currently recruiting for a Cleaning IndustryServices Manager with GMP experience to join our management team. This is an amazing opportunity to join an expanding company with great opportunities to progress your career. The ideal candidate will have 2-3 years experience in a similar management role with fluent English and excellent interpersonal and communication skills. This roles requires someone with a hands on approach with the ability to prioritise tasks and have excellent attention to detail. We are looking for someone who has the ability to work as part of a team and on their on initiative. As part of the management team you will help maintain staff moral and team building. This role requires flexibility and computer literacy. This is an account manager role and will require travel so own transport and a full driving licence is a must.
Responsibilities include but not limited to the following:
* Liaise with customers ensuring that high standards are being maintained and complaints/ discrepancies are dealt with in a timely manner.
* Attend client meetings, become actively involved in site procedures, suggest improvements and provide feedback to clients.
* Recruitment and selection of new colleagues.
* Implement performance management systems onsite and conduct appraisals and reviews.
* Work with site management ensuring the smooth running of the day to day business.
* Plan budgets and ensure targets are met.
* Ensure all Health and Safety legislation is being adhered to by all colleagues and management and to participate in investigations of accidents.
* Help conduct training of new colleagues.
* Ensure any special orders of all work onsite is carried out and quoted for before starting any additional work outside of contract.
* Admin duties
Job specific charachteristics:
* Account management experience
* This position requires fluent English (both verbal and written).
* Strong people and resource management skills.
* Ability to manage multiple priorities.
* Full drivers licence
* Computer literacy required.
Hours of work:
*It will be necessary to work alternative hours, shift patterns or unsociable hours including weekends from time to time. Local requirements governing your work and travel in various locations may be required.
Full job spec available on request.