Cavan Crystal Hotel is a luxury 4* Hotel based in County Cavan. Cavan Crystal Hotel is an ideal destination nestled in the heart of the stunning lake county which is ideally situated in close proximity to many diverse tourist attractions.
The Cavan Crystal Hotel is currently seeking applications for a Conference & Banqueting Porter. We are seeking a proactive and customer-focused Conference & Banqueting Porter to join our team. If you have an eye for detail, enjoy working in a fast-paced environment and have a knack for IT, then apply today.
About The Role
Main duties and responsibilities:
* Events set up and clean up - Prepare conference rooms and event spaces, including arranging furniture, equipment, and décor to a high standard.
* Technical support - Assist guests with setting up IT equipment, sound systems, and AV equipment, ensuring all technology runs smoothly.
* Guest assistance - Provide excellent customer service, including assisting guests with their luggage and answering any queries they may have.
* Maintain cleanliness and tidiness of event spaces and public areas.
* Assisting with linen and other deliveries within the Hotel and maintaining storage areas.
* Collaborate with other departments to ensure events run seamlessly and guest satisfaction is prioritized.
Requirements:
* Previous experience in a similar role
* Customer-focused with an eye for detail
* Proficient with IT and previous experience
* Ideally have experience working in a Hotel
Perks and Benefits of working at Cavan Crystal Hotel
* Competitive hourly wage
* PRSA pension scheme
* Enhanced Maternity Leave
* Discounted leisure centre membership and complimentary use after the service length
* Employee Assistance Programme
* Digital Wellness Programme
* Complimentary, high-quality meals on duty
* Complimentary barista-style coffee
* Discounted rates in Windward properties for you as well as friends and family and food & beverage discounts
* Refer-a-friend scheme
* Training and development opportunities dedicated to your development
* Employee awards & staff recognition scheme including employee of the month, team recognition days and random treat days
* Cycle-to-work scheme
* Guest review incentives
About Windward Management
Cavan Crystal Hotel is managed by Windward Management, a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join our team today as a Conference & Banqueting Porter!
Required Criteria
* Proficient working with IT
* Previous experience in a similar role
* Customer service
Desired Criteria
* Ability to work under pressure
* Customer focused
* Attention to detail
* Previous experience working in a Hotel
Skills Needed
* Hospitality
* Exceptional Customer Service Skills
* Luggage Handling Skills
* Cleaning Skills
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