Job Title: Field Service Engineer
Cork (and surrounding areas)
You will work within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland. You will be at the forefront of the company's on site diagnostic and repair capabilities for Caterpillar products.
Key Responsibilities:
* Attend customer sites to diagnose and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner.
* Utilise the most up to date dealer software and repair techniques.
* Provide comprehensive details to allow Finning to construct a quote as requested by the customer.
* Identify parts required to carry out repairs and requisition them with expected delivery times.
* Undertake repair and service work on machines to agreed work plans.
Skill Requirements:
* Able to work autonomously on own initiative as well as part of a team.
* Strong communication and interpersonal skills.
* Ability to build positive relationships across all levels of the business.
* Strong planning and organisational skills with ability to work in high-pressured situations and to tight deadlines.
* Effective problem solver with strong analytical skills.
* Motivated and dynamic self-starter.
Requirements:
* Knowledge in use of field-based diagnosis tools and equipment essential.
* Heavy Earth Moving equipment operating knowledge.
* Limited Driving Vehicle (LDV) driving licence.
* Apprentice trained engineer or formally trained (NVQ Level 3 preferred).
* Experience of a variety of construction and static machines essential.