We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through Monzo.We are looking for an experienced Outsourcing & Third-Party Manager to develop, implement and oversee Monzo's third-party and outsourcing activities in Europe. The Outsourcing & Third-Party Manager is responsible for overseeing the outsourcing framework, ensuring compliance with regulatory requirements and managing both intra-group and external third-party service providers. This role involves developing and implementing governance structures, mitigating risks, and optimising third-party relationships to drive operational efficiency and strategic value. This role reports to the Chief Operating Officer, Monzo Europe.ResponsibilitiesLeading the development and maintenance of Monzo’s outsourcing and third-party risk management framework, ensuring stringent compliance with regulatory requirements and internal policiesOverseeing the full lifecycle of outsourcing arrangements, including due diligence, contract negotiations, performance monitoring, and contract termination processesActing as the primary liaison between internal stakeholders and third-party service providers, driving commercial value through strategic negotiations and strong partnershipsManaging the outsourcing register, and maintaining a meticulous record of all intra-group and external third-party arrangementsCollaborating with Legal, Risk & Compliance, and Group teams to establish and maintain robust controls and contractual protectionsQualificationsYou have experience in outsourcing, vendor management, risk management, or compliance, preferably within a regulated industryYou possess strong knowledge of outsourcing regulations, third-party risk management frameworks, and regulatory expectationsYou excel in contract negotiation, risk assessment, and governance frameworksYou have a keen eye for detail and exceptional organisational skills, allowing you to manage multiple outsourcing relationships with easeYou thrive in a fast-paced environment and are passionate about financial technology, motivated by the opportunity to be at the forefront of banking transformation in Ireland and the EUNot ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!What’s in it for youSalary will be dependent on experience share optionsThis role is based in our Dublin officeWe offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your teamWe’ll provide you with a Healthcare allowance to select your own providerPersonal Retirement Savings Account, up to 6% matching* We're just getting started building out our benefits package for Ireland. These could be subject to change, by the time you join and we'll keep you in the loop of any expected changes.The application journey has 3 key steps30 min phone call with the recruiter2 hours of behavioural and technical interviewsFinal call with our COO, EUThis process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.Equal opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.If you have a preferred name, please use it to apply. We don't need full or birth names at application stage.Apply for this job* indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfSelect...Identity surveyOur goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow.Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:Voluntary. And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not.Anonymous to Monzo. We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process.
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