Job title: Brand Reviewer
Company: CPM International
Job description: CPM Ireland is seeking a detail-oriented and observant individual to join our team as a Brand Reviewer / Mystery Shopper for a 2-week Campaign. In this role, you will visit establishments incognito to evaluate customer service, product quality, and the environment. Your duties will include purchasing products, interacting with employees, and reporting on your experiences. Our ideal candidates are analytical, have excellent communication skills, and possess a keen eye for detail. Familiarity with market research and customer service standards is a plus.
Benefits:
* €13.00 per call (35 mins)
* Mileage 0.15c per km
* €13.00 lunch allowance per day (must be further than 8 miles from home and for 5+ hours to qualify for this)
Qualifications:
* Must hold a full driving licence and have own vehicle.
* Proven experience in a similar role or in customer service is preferred.
* Excellent communication and observation skills.
* Strong analytical and reporting skills.
* High level of discretion and professionalism.
* Familiarity with market research and customer service standards.
* High school diploma or equivalent is required.
Responsibilities:
* Visit establishments to evaluate customer service, cleanliness, and quality of products.
* Interact with employees and ask questions to gauge their knowledge and helpfulness.
* Purchase products as part of the evaluation process.
* Document and report on your experiences in a clear and detailed manner.
* Provide feedback and recommendations to improve the customer experience.
* Adhere to guidelines and standards for mystery shopping.
* Maintain confidentiality and professionalism at all times.
Expected salary:
Location: Cork
Job posting date: Thu, 08 Aug 2024 07:24:00 GMT
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