DescriptionHR Operations and Payroll (fixed term contract)
# Ireland, Dublin
Department: Shared Services
Vacancy type: 12-month fixed term, full-time
#Hybrid
What you´ll do for us
Manage a broad spectrum of benefits, encompassing enrolment, administration, compliance, communication, and ongoing evaluation, all aimed at enhancing colleague well-being and satisfaction.
Resolving benefit administration-related helpdesk inquiries assigned by Tier 1 that require subject matter expertise within defined Turnaround Time, providing accurate information and ensuring a high standard of customer service for colleagues.
Manages administration processes related to significant employee life events, such as marriages, births, or changes in dependent status, ensuring accurate documentation and appropriate adjustments to benefits and records
Manage various vendor engagement related to Benefits and ensure cost benefit, utilization and service provided is the best standard.
Collaborate with TA, HR Partners and market to understand and bring to discussions, industry practice, new benefits that will help our employee value proposition and build brand
Documentation, Letters, mandatory supporting documents and records
Responsible for drafting and issuing various employee letters, such as probation confirmation, off-cycle compensation changes, Employment verification and reference letters and other HR-related correspondences
This includes supporting background screening letters for ex-employees, supporting documents required for mobility, employee transfers etcetera
MyCSC is the source of truth. Regularly track all updates in MyCSC related to employee records to reflect changes in employment status, compensation, leader related and others.
Enable data quality audits (internal) to validate all key aspects of data on MyCSC
Ensure changes are shared with Payroll to include in payroll administration.
Manage and administer leave of absence/sickness, ensuring compliance, effective communication, and seamless coordination with colleagues, leader, HRBP and local statutory authorities where required.
Ensure payroll inputs are shared on time and with accuracy.
Share information with vendors, other stakeholders to ensure seamless management of benefits impacted due to LOA
Conducts comprehensive employee offboarding procedures based on local practices in alignment to local statutory and compliance requirements, benefits termination, and communication with relevant departments including Finance, Facilities, HRBP to ensure a smooth and compliant departure process
Ensure termination information is updated on records, payroll. Process active/departing employee salary/settlement accurately through or outside the payroll processing system (In-house/ADP/Vendor systems) by ensuring that all information is up-to-date and matches the latest changes in employment status, benefits, deductions or garnishments in compliance with applicable federal and state laws.
Collaborate with the onboarding team. Ensure that employees have access to and understand their benefits offering.
Setup of benefits, facilitating communication and ensuring compliance which will enable the new hires to have smooth and positive transition into the organization
Ensure the security, confidentiality and integrity of employee data managed not limited through spreadsheets, SharePoint or Dropbox .
Generate various reports including but not limited to Usage and Utilization of benefits, overall cost analysis, and claims summary with regards to medical benefits to aid cost management and forecasting. Identify discrepancies or weaknesses, report them and propose corrective actions.
Prepare summaries and analyses for management review and decision-making.
Employee enquiries (HR Helpdesk) – Level 1 support
Payrol Support
What technical skills, experience, and qualifications do you need?
Relevant HR Operations experience within a similar role
Ability to effectively and confidently multi-task, and demonstrate great client service skills
Flexibility and adaptability
Possess effective time management skills and the ability to work to deadlines
Confident presentation skills, and excellent communication skills both verbally and written to be able to liaise with different stakeholders on a technical level
Be capable of working effectively alone with initiative and be goal orientated, and as part of a team to achieve team objectives
Be analytical in approach, with a strong sense of initiative and results driven
Willingness to take on new tasks and identify solutions in order to support the business as required
Work as part of a team, ensuring that all procedures are followed accurately, allowing for continuity of service during busy periods or times of absence