As a Senior Anaplan Process Manager on ServiceNow’s GTM Anaplan Team, you will play a crucial role in designing, implementing, and supporting key business solutions and processes on the Anaplan platform. This position is essential in our fast-paced, high-tech environment, utilizing cutting-edge technology.
In this role, you will contribute to enterprise-wide strategic programs and major transformations across various business functions. The ideal candidate is a results-driven professional with extensive project execution experience in a high-growth organization, adept at managing complex enterprise programs. You will be the primary contact for business requirements, testing validation, process improvement, and documentation.
The role is a high level of experience and responsibility in the area related to sales strategies and planning, and will manage and oversee the models related to Sales Planning & Management, ie. Capacity Planning, Pipeline Planning, and New Logo Planning.
Responsibilities:
* Collaborate with senior business stakeholders to evaluate business capabilities within their functions.
* Lead the development of future-ready GTM business systems, leveraging your expertise in processes and methodologies.
* Oversee the Enterprise Business Planning Transformation program, including roadmap design, service delivery model, business case, project milestones, and deliverables, while integrating best practices and technology solutions.
* Partner with business teams to develop delivery roadmaps, define and document business processes, and establish system requirements.
* Engage in end-to-end system implementation projects, including requirements documentation, solution design, system configuration, test documentation/execution, and issue resolution.
* Plan and prioritize system enhancements and support and upgrade implemented systems.
To be successful in this role you have:
* Approximately 8+ years of FP&A and/or Sales Planning experience in functional/business process strategy, design, and operations.
* Proven experience in project management, including translating business requirements into technical criteria with clear acceptance criteria and maintaining Sprint planning readiness.
* Strong knowledge of Agile principles and processes.
* Experience with end-to-end business processes in Revenue Forecasting, Expense Planning, Headcount Planning, Long Range, and Annual Planning.
* Demonstrated ability to collaborate with business and IT teams, make sound decisions, and drive alignment with authority and credibility.
* Excellent communication skills, capable of articulating ideas in both business and technical terms.
* Creative, adaptable, and flexible, with the ability to contribute innovative ideas and adjust to evolving business needs.
* Experience with planning tools such as Anaplan, Hyperion, Planning Analytics, Adaptive Insights, or SAP BPC.
* High motivation, attention to detail, and a customer/service-centric mindset.
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