Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning.As a Senior Account Director, you will play a key role in nurturing and expanding our relationship with a client. Your focus will be on understanding client needs, strategising to meet their objectives, and ensuring the delivery of high-quality services. This role requires a combination of strategic thinking, effective communication, and leadership skills.Client Relationship Management:Cultivate and maintain strong relationships with existing clientsUnderstand client goals, needs, and expectationsStrategic Planning:Develop account plans aligned with client objectivesCollaborate with clients to identify business opportunitiesLead cross-functional teams to deliver services/products on time and within budgetProvide guidance and mentorship to account teamsCommunication:Effectively communicate with clients to convey strategies, updates, and project statusesEnsure clear internal communication to align teams with client expectationsRevenue Growth:Identify opportunities for account growth and upsellingAchieve revenue targets and contribute to overall business growthProblem Resolution:Address client concerns promptly and effectivelyCollaborate with internal teams to resolve issuesMarket Analysis:Stay informed about industry trends and market conditionsUse market insights to propose innovative solutionsContract Management:Oversee contract negotiations and renewalsEnsure contracts are compliant and meet both client and company expectationsRequired Skills:Proven experience in a similar Senior Account Director or Account Director role with exposure to step up into this roleExperience in selling technology services including Digital, Data or CloudLand and expand experience within an account of 20m+ value and be able to articulate your accountable growth of the clientExcellent verbal and written communication skillsStrong leadership and team management abilitiesAbility to analyse data and market trendsEffective problem-solving and decision-making skillsCustomer-centric approach with a focus on client satisfactionAbility to think strategically and contribute to business growthWhat’s in it for you:An opportunity to join a fast-growing companyOptions for career advancementLearning and development opportunitiesFlexible working environmentCompetitive salaries based on experienceEqual Opportunity Employer:Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!
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