Join Our Reservations Team as a Reservations Agent!
Are you an organised and detail-oriented individual eager to grow your career within a prestigious hotel? Our Reservations Team is looking for a passionate Reservations Agent to provide outstanding service and ensure a seamless booking experience for our guests.
Your Role:
As the first point of contact for guest reservations, you will play a key role in maximising room and golf revenue while delivering exceptional customer service. Your ability to multitask, communicate effectively, and maintain a high level of professionalism will be essential to success in this role.
What We’re Looking For:
* Exceptional verbal and written communication skills.
* Excellent organisational abilities and attention to detail.
* A proactive and customer-focused mindset.
* Ability to work efficiently under pressure.
* Previous experience in a reservations or front office role is preferred but not essential.
* Proficiency in computer systems; knowledge of Opera, Concept (Spa & Golf), and ResDiary (restaurant system) is advantageous but not essential.
* Ability to work flexible hours, including some Saturdays.
What We Offer:
* Reward Recognition: Regular acknowledgement of your contributions.
* Career Progression: Opportunities to grow and advance your career.
* Education Support: Invest in your professional development.
* Social Events: Enjoy company-organized gatherings.
* Employee Assistance Programme: Support when you need it.
If you thrive on attention to detail, enjoy working in a fast-paced environment, and are passionate about providing seamless guest experiences, this role is perfect for you. Join our Reservations Team and contribute to the excellence that defines Trump Ireland.
Why Join Us?
At Trump International Doonbeg, we take pride in nurturing talent within a supportive and dynamic environment. Recognized as a GREAT PLACE TO WORK 2025 and home to a world-class golf resort, we ensure our team thrives in an atmosphere of growth and camaraderie.
Take the next step in your career with us where your passion meets unparalleled opportunities. Apply now and be part of an extraordinary journey at Trump International Doonbeg!
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