Overview
Nestled in the heart of Westport Town, Westport Estate is an iconic destination with over 300 years of history. We are currently undergoing a transformation, elevating the Westport Estate experience and making it a must-visit destination for visitors from around the world.
Job Summary:
The Food & Beverage Supervisor will oversee operations across multiple outlets at Westport Estate, ensuring exceptional guest experiences with friendly service. This role requires strong leadership and customer service skills to manage the team effectively while maintaining high standards of quality and efficiency.
Key Responsibilities:
* Day-to-day supervision of food outlets to a high standard
* Maintain accurate financial information systems
* Ensure correct daily cash procedures are followed
* Meet service and financial KPIs
* Support the in-house team to achieve world-class service
* Work with the Restaurant Manager and Head of Culinary to promote an inclusive workplace
* Adhere to all company procedures in food outlets
* Ensure training for responsible service of alcohol and compliance with licensing laws
* Direct responsibility for full quality and safety compliance in food outlets
* Build and maintain excellent working relationships with department heads and key Directors
* Monitor and evaluate performance and productivity
* Primarily responsible for food & beverage standards and quality
* Ensure service levels are of the highest standard and consistent
* Maintain regular presence and visibility in food outlet
* Identify opportunities for growth targets with the Food & Beverage Manager
* Awareness of seasonal realities of the business
Requirements:
* Minimum 1 year experience as Supervisor/Team Lead in a Restaurant or similar environment
* Experience of cash handling and POS systems
* Basic knowledge of Food Hygiene including HACCP
* Possession of a passion for fresh food and service
* Ability to manage in a diverse environment with a focus on client and customer service
* Ability to lead, motivate and develop a team
* Excellent interpersonal and influencing skills
* Advanced written and verbal communication skills
* Ability to successfully implement positive changes
* Hands-on in the team mentality
* Eligibility to work in Ireland
What's in it for you?
* Subsidized staff accommodation (subject to availability)
* Ongoing investment in your learning and development
* Employee Assistance Program
* Pension scheme
* Staff discounts at Westport Adventure
* Discounted rates with local businesses across Westport & Castlebar
* Bike to work scheme
Westport Estate is an equal opportunity employer.