Job Description:
The Network Technician will scale support for multiple data center locations, providing day-to-day assistance with capacity management.
This role requires close collaboration with internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
Key Responsibilities:
* Manage work and priorities through ticketing systems and workflows.
* Collaborate with stakeholders to remove project obstacles.
* Travel up to 80% outside traditional work areas.
* Troubleshoot networking, routing, and interconnectivity issues.
* Resolve cabling infrastructure connectivity issues.
* Specify power and cooling requirements.
* Ensure hardware racking and stacking for new equipment.
* Complete customer requests via Remedy trouble ticketing systems.
* Participate in the migration, basic configuration, and rollout of new or upgraded hardware.
About the Team:
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
We are a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
We collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
Diverse Experiences:
AWS values diverse experiences. We encourage candidates to apply even if they don't meet all qualifications and skills listed in the job description.
Mentorship & Career Growth:
We strive to become Earth's Best Employer. Our knowledge-sharing, mentorship, and career-advancing resources help you develop into a better-rounded professional.
Work/Life Balance:
We value work-life harmony. Achieving success at work shouldn't come at the expense of sacrifices at home. We strive for flexibility as part of our working culture.