Join to apply for the Field Service Engineer role at Adecco.
Support a wide range of Scientific instrumentation located within the hospital, pharmaceutical and industrial environment, initially being OEM trained and working on Becton Dickinson Microbiology and Epredia Histology and Cytology instrumentation.
1. Provide technical support, repair, installation and commissioning of leading brands in Scientific instrumentation.
2. Perform routine maintenance as per the manufacturers guidelines.
3. Develop and maintain a good relationship with all customers.
4. Work with service administration to schedule regular customer maintenance/breakdowns to ensure KPI targets are met.
5. Has strong PC knowledge on Windows based OS both hardware and software.
6. Assist with demonstrations, when required.
7. To provide emergency assistance to customers, when required.
8. Document preparation and certificate issuing as candidate will be working in GMP and hospital laboratories.
9. Maintain correct boot stock.
10. Ability to work as part of the Service Team.
11. Full awareness and participation in relevant SOPs.
12. Work closely with managers and provide daily progress updates.
13. Ability to work in a safety conscious manner and with consideration for the companies customers to minimise their disruption.
Required Skills:
1. Strong technical diagnostic capability, fault finding / problem solving, and judgement skills are essential in this role.
2. Customer focused with a courteous and professional manner.
3. Excellent communication skills, written & verbal.
4. Strong interpersonal skills with the proven ability to work on your own initiative & as part of a team.
5. Good organisational and timekeeping skills.
6. Ability to prioritise own workload, work to deadlines and deal with conflicting work pressures.
7. Self-driven, results orientated with a clear focus on high quality and customer relationships.
Minimum Requirements:
1. Minimum of a Science Engineering degree or equivalent or 2 years relevant industry experience and qualifications.
2. Full clean driving license is essential.
3. Experience in fault finding & problem solving.
4. Strong PC skills.
5. Successful completion of Garda Vetting.
6. Flexibility & availability to travel and work away from home when required.
Benefits:
1. Competitive salary and bonus structure.
2. Fully expensed company vehicle.
3. Lunch allowance.
4. Employee Assistance Program.
5. Pension, Life assurance, income protection.
6. Educational Assistance.
7. Full training academy.
8. Enhanced annual and life leave.
9. Employee engagement initiatives and a dedicated internal employee communication platform WorkVivo.
10. Supportive colleagues to learn from and enjoy company social outings, parties, and events.
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
Seniority level
Entry level
Employment type
Full-time
Job function
Industries: Medical and Diagnostic Laboratories
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