Job Title: Spa Receptionist Full-Time
We are recruiting for an exceptional Spa Receptionist Full-Time to join our team at Velvre, a luxury medi-spa.
About Velvre
Velvre is an exciting medi-spa that opened in 2020. We specialize in providing high-end spa experiences using top-notch products from CODAGE Paris & IS Clinical.
Our state-of-the-art facilities include a private consultation room, five treatment rooms, a dedicated medi room, two express medi-Chairs, and a relaxation area. The Thermal Suite features a hydrotherapy pool, sauna, steam room, ice station, experience showers, and heated loungers.
Main Responsibilities
* Provide efficient and courteous service to all guests in accordance with customer care standards and training protocols.
* Perform front-of-house duties, meet and greet guests, and support smooth operations of the business.
* Answer phone calls, take spa bookings, and give clients/guests tours of the spa facilities.
* Meet clients/guests in a pleasant, cordial, and friendly manner around the spa.
* Ensure all clients receive services of the best possible quality.
* Handle client complaints professionally and alert management.
* Keep a fresh supply of drinks and water on hand for clients/guests.
* Guarantee clean towels are provided for clients/guests.
* Maintain cleanliness of all spa facilities.
Requirements
* Experience working in a luxury spa (not essential).
* Warm and caring personality.
* Ability to work as part of a team.
* Flexibility.
Benefits
* Competitive rates of pay.
* Meals on duty.
* Bike-to-work scheme.
* Employee Christmas parties, summer parties, and regular team get-togethers.
* Continuous training and development.
* Employee recognition awards.
* Promotion and transfer opportunities.
* Staff rate at Radisson Hotels worldwide.
* Discounted rate for family and friends.
About Us
The Luxor Leisure Limited is an equal opportunities employer.