Job Description Summary
Working in partnership with the GMA and IMA colleagues, Medical Communications, and the Writing delivery team for a designated client group/therapeutic area (TA)/brand, this role will be responsible for delivering and supporting scientific excellence of Medical Communications services across their accounts.
Main Responsibilities:
* Ensuring medical communications deliverables are aligned with assigned scientific goals and objectives.
* Ensuring written materials contain appropriate scientific statements and support learning objectives.
* Developing original content, leading faculty and client communications relating to scientific content of medical communications deliverables.
* Ensuring quality, scientific accuracy and integrity of assigned projects.
* Assisting colleagues to achieve medical communication objectives through creation and execution of scientific and educational materials.
* Training and mentoring of the Writing delivery teams on selected therapy areas.
Major Accountabilities:
* Oversees the delivery of colleague-requested support of medical/scientific communications plans and medical communications workshops for assigned franchises/TA or group of aligned TAs.
* Leads the review of the medical/scientific communication plans with the stakeholders to ensure that requirements are met.
* Collaborates with the internal Medical and Knowledge Solutions (MKS) team in developing plans and materials for, and participating in new business development meetings with existing and prospective clients.
* Demonstrates ability to see the big picture and adds value by identifying the key/broad issues regarding client’s product/brand.
* Ensures MKS medical communication deliverables on assigned products/brand(s) are aligned with the product/brand scientific communication strategy and tactics.
Therapeutic Knowledge:
* Oversees MKS medical communication content development for high-profile and scientifically complex therapeutic areas.
* Demonstrates the ability to think creatively and applies extensive knowledge of assigned franchises/TA or group of aligned TAs.
* Maintains thorough knowledge of key competitors (strengths, weaknesses, positioning, performance, etc.).
* Proactively and independently maintains knowledge on the product and/or therapeutic category.
* Recommends and implements strategy-aligned and innovative medical communications solutions to meet needs.
* Demonstrates ability to think about the scientific landscape that shapes a product and provides insights to wider team.
Editorial and Reviewing:
* Responsible for the quality and scientific accuracy/integrity of projects.
* Ensures written materials and slides meet product objectives and contain appropriate scientific statements and learning objectives.
* Provides guidance and direction to writers/editorial project team.
* Communicates key issues/initiatives to team accurately and in timely manner.
* Detects/anticipates strategic inconsistencies or potential problems and develops solutions.
Collaboration and Ways of Working:
* Leads by example in terms of working with the colleagues. Listens to and acts on improvement ideas, and translates into actionable service improvements.
KPIs:
* 100% compliance with legal regulations, industry codes and internal compliance standards.
* Specific feedback: global teams as well as Regions and countries, on the efficacy and effectiveness of the service.
* Level of service adoption. Measured by the number of additional activities being conducted outside of the agreed delivery framework.
* Delivery of services in line with defined KPI targets to measure service quality and timeliness.
Education:
Minimum: Healthcare professional degree or degree in a healthcare-related field.
Desirable: Advanced degree (PhD, PharmD, MD) in life science/healthcare.
Languages:
* Fluent English (oral and written).
* Preferred: a second major European language.
Experience/Professional Experience:
* At least 5 years’ experience of working with international Medical Communications for either an agency or in an internal role within the pharmaceuticals industry.
* Experience in a wide array of Medical Communications activities, including, but not limited to, publications, slide decks, symposia, standalones, advisory board meetings, etc.
* Track record in developing Medical Communications plans.
* Track record of working effectively in a matrixed organization and/or between complex structures between client and deliver teams.
* Desired experience in digital solutions and innovation.
* Experience in a multi-cultural work environment and international working.
* Strong negotiations & stakeholder management skills.
Leadership Skills:
* Ability to scope and lead content projects, manage internal and external resources and direct content projects through to completion; role models teamwork and collaboration skills.
* Demonstrates excellent executive level verbal, written and presentation skills.
* Anticipates and brings about change as needed; communicates change in a way that supports buy-in and long-term success.
* Utilizes decision criteria such as cost, benefits, risks, timing, and buy-in; selects the strategy most likely to succeed with client(s).
* Solves issues, independently moderates conflicts with significant complexity and political sensitivity and influences senior management decisions.
* Is sought out for advice and counsel; has proven credibility and cross-functional success.
* Sets clear direction and priorities; mentors and coaches staff for improved performance.
* Conveys credibility and maintains positive, professional image both internally and externally.
* Demonstrates ability and willingness to assume a leadership/mentor role within the team.
* Role models professional and positive qualities within the organization.
* Ensures compliance and inspection/audit readiness. Is accountable that all associates in the team are adequately trained and comply with industry best practice (incl. GPP3) and internal guidelines/SOPs.
Competencies:
* Solution orientation.
* Significant openness to piloting new ideas.
* Comfort around higher management.
* Conflict management.
* Managing and measuring work.
* Organizing.
* Peer relationships.
* Planning.
* Politically savvy.
* Drive for results.
* Strategic agility.
* Managerial courage.
* Influencing.
* Negotiation.
Skills Desired:
* Clinical Research.
* Clinical Trials.
* Detail-Oriented.
* Medical Writing.
* People Management.
* Regulatory Compliance.
* Safety.
* Waterfall Model.
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