Professional Services Engineer
We are seeking an experienced Professional Services Engineer to join our team in Dublin/Blanchardstown. This exciting opportunity has arisen due to internal promotions within our leading multinational SaaS client.
Key Responsibilities:
* Provide customer-centric technical support over the phone, email, and remotely.
* Install and configure our clients' SaaS product suite.
* Troubleshoot issues and escalate as appropriate.
* Deliver remote customer training.
Requirements:
* IT-related degree or qualification.
* Experience in a technical support role dealing with complex applications.
* Excellent communication skills.
* Positive attitude with a solutions-oriented demeanour.
What We Offer:
Exceptional career progression opportunities and a proven record of internal promotions.