We are seeking a dynamic and professional Front of House Receptionist to join our team in Ballina. This role is pivotal in ensuring a seamless and welcoming experience for our customers and managing the daily operations of our reception area.
Position: Front of House Receptionist
Employment Type: Full-Time
Working Hours: Monday to Friday, 9 am to 5:30 pm
Key Responsibilities:
As a Receptionist, you will be responsible for:
1. Reception Management: Oversee the reception area to ensure it operates smoothly and maintains a professional atmosphere.
2. Customer Service: Greet, assist, and attend to customers' needs to deliver an exceptional customer service experience.
3. Communication: Handle incoming calls and emails with professionalism and efficiency.
4. Appointment Scheduling: Manage and coordinate appointments, ensuring accurate scheduling and calendar management.
5. Appointment Confirmation: Contact customers to confirm upcoming appointments and ensure they are well-prepared.
6. Administrative Support: Perform various administrative tasks as required to support the team and maintain office operations.
Requirements:
7. Experience: Proven experience in a busy office environment or similar role.
8. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Skills and Attributes:
9. Excellent Communication: Strong verbal and written communication skills.
10. Organisational Skills: Exceptional organisational abilities and attention to detail.
11. Customer-Focused: A commitment to providing outstanding customer service and creating a positive first impression.
12. Team Player: Ability to work effectively as part of a team and support various office functions.
For more details on this role, feel free to reach out to Emma Cawley