Job Specification: Sales Account Manager
Position: Sales Account Manager
Location: Navan, Ireland
Company Overview:
Future Plastics is a cutting-edge plastics manufacturing company committed to delivering high-quality, lightweight components for the aerospace, automotive and engineering industry. Our mission is to become a trusted partner for our global client base by providing innovative solutions that enhance performance, reduce costs, and contribute to sustainability.
Job Summary:
We are looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with existing customers and overseeing sales with our OEM client base. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long-term client relationships.
Responsibilities:
1. Manage a portfolio of key accounts to achieve long-term success.
2. Develop positive relationships and handle customers’ needs.
3. Create Estimates for new sales enquiries.
4. Grow Sales turnover with existing and potential customer networks.
5. Ensure all Customer Sales Orders are received, acknowledged and processed.
6. Maintain Customer Databases & Portals.
7. Handle Customer Enquiries and Correspondence.
8. Prepare and generate sales reports, including sales performance and customer analytics.
9. Provide regular updates on sales metrics to the senior management team.
10. Build and maintain strong relationships with customers by providing exceptional customer service.
11. Follow up with customers to ensure satisfaction.
12. Act as the point of contact and handle customers’ individual needs.
13. Generate new business using existing and potential customer networks.
14. Resolve conflicts and provide solutions to customers in a timely manner.
15. Supervise account representatives to provide excellent customer service.
16. Report on the status of accounts and transactions.
17. Set and track sales account targets, aligned with company objectives.
18. Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
19. Suggest actions to improve sales performance and identify opportunities for growth.
Requirements:
1. 5+ years in key account management roles.
2. Advanced knowledge of Order Processing and ERP systems. Experience with M1 Manufacturing an advantage but training will be provided.
3. Advanced knowledge of Microsoft Excel and MS Office suite.
4. Excellent written and verbal communication skills with the ability to work effectively in a fast-paced team environment.
5. Strong numerical and analytical skills.
6. Eagerness to learn and contribute to a dynamic manufacturing environment.
7. Professional and friendly demeanor.
8. Proven work experience as a Sales Account Manager.
9. Hands-on experience in sales and an ability to deliver excellent customer experience.
10. Knowledge of CRM software and MS Office (MS Excel in particular).
11. Understanding of sales performance metrics.
12. Excellent communication and negotiation skills.
13. Ability to deliver projects and answer inquiries on time.
14. Business acumen with a problem-solving attitude.
15. BSc degree in Business Administration, Marketing or relevant field.
Job Type: Full-time
Pay: €50,000.00 per year
Benefits:
* Free or subsidised travel
* On-site parking
Schedule:
* Monday to Friday
Work Location: In person
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