Job Summary
The Shearwater Hotel & Spa is seeking a dynamic and motivated Conference and Sales Co-ordinator to join our well-established team.
Main Responsibilities
* In consultation with the hotel GM, devise and implement the pricing strategy.
* Support the operations team, as necessary.
* Liaise with Operations Manager prior to and during events.
* Keep all functions sheets up-to-date with all necessary details.
* Keep Hotsoft up-to-date with booking, payments, and invoicing.
* React to event inquiries and respond via email in a timely manner.
* Provide tours of the venue to clients.
* Organize various aspects of events.
* Deliver excellent customer service to clients and potential clients.
* Be the first point of contact for sales and events.
* Develop relationships with key contacts and conduct client visits.
* Develop and promote the hotel in the local community.
* Participate in local and national initiatives aimed at drawing business to the region.
Collaboration and Communication
* Liaise with Group Sales & Marketing Manager and other hotel sales managers on a regular basis.
* Represent the hotel at sales team meetings and other events, as appropriate.
Requirements
* A relevant qualification in Sales and Marketing is desirable but not essential.
* A keen interest in the Hospitality and Tourism Industry.
* Must possess a strong sense of concept development, including communication, collaboration, research, and problem-solving skills.
* Ability to work intensely and independently to meet tight deadlines.
* Strong commercial acumen and knowledge of current and local affairs.
* A record of persistence, resourcefulness, organization, and success.
* A pleasant, cheerful, positive, and ambitious disposition eager to achieve personal and professional goals.
* Minimum 2 years of experience in a similar role within a hotel of the same or similar size.