Support Officer - Corporate Affairs
We are seeking a highly skilled and organized Support Officer to join our Corporate Affairs unit. This is an exciting opportunity for someone who is passionate about delivering excellent administrative support in a dynamic and interactive environment.
Role Profile
The Support Officer will play a vital role in ensuring the smooth operation of our organization. You will provide administrative support to the Corporate Affairs Unit and the organization as a whole, including tasks such as:
* Logging, collating, scanning, and processing inbound/outbound post on a daily basis
* Organizing, arranging, and coordinating meetings and events where appropriate
* Administrative support to the Board Secretariat on board and committee meetings where required
* Maintaining Assets checks on the Asset Register
* Monitoring stock and placing orders for the office (e.g., stationery items, catering, kitchen, and ad hoc requests)
* Assisting in procurement administration as directed by the Corporate Affairs Executive
* Accurate filing of all Corporate Affairs documents, including scanning, photocopying, and filing on eDocs
* General office support (e.g., taking phone calls, meeting and greeting each visitor, filing, photocopying, and scanning)
* Being a lead point of contact for initial ICT support queries within the organization
* Providing cover to the PA of the Chief Executive, where necessary, including managing confidential correspondence within the email inbox with the highest discretion
* Acting as key liaison with the Building Manager and contractors (including cleaning, catering, and security services)
* Assisting in the on-boarding process for new hires
* Providing administrative support to the HR function
* Addressing employee queries regarding office management issues (e.g., stationery, hardware, and travel arrangements)
* Acting as administrative support to management and staff
* Management of office equipment
* Liaising with staff, suppliers, and clients
* Using information technology on a daily basis (e.g., Word, spreadsheets, databases, email, and internet) and have flexibility to be trained up on software where deemed appropriate (e.g., Board Portal software)
* Maintain training and attendance logs as required and book where necessary;
* Supporting project work
* Supporting management in the preparation for meetings, taking minutes while attending meetings as required
* Contributing to the development of policies and procedures to increase efficiency and effectiveness
* Any other duties deemed appropriate to Support Officers
The above is intended as a guide to the general range of duties and responsibilities associated with the post and is intended to be neither definitive nor restrictive. It will be subject to periodic review with the post holder.
Essential Requirements
Candidates must possess:
* A minimum of one year's experience in a public-facing customer service role;
* A minimum of one year's experience in administration/processing in an office environment;
* Experience working in the public or civil service.
Key Skills:
* An ability to deliver quality communications for customers and stakeholders (both internal and external) in everyday work through high standards and efficient practices;
* Strong communication skills, including written communication skills, with an ability to present written material in a clear, concise, comprehensive, and convincing manner;
* Strong administrative skills;
* Excellent interpersonal skills, including an ability to liaise with colleagues throughout the organization;
* An ability to adhere to, and comply with processes and procedures;
* A careful and methodical manner, displaying accuracy at all times, including when conducting routine/repetitive work
Education:
* Have obtained a minimum of Grade D (or a pass) in at least five subjects in the established Leaving Certificate Examination or equivalent;
* Have passed an examination at the appropriate level within the National Framework of qualifications framework which can be assessed as being comparable to Leaving Certificate standard or equivalent or higher;
* Be serving as a Civil/Public Servant with at least two years' service.
Required Competencies
Candidates should demonstrate the following competencies, which are required for the role:
* Teamwork
* Information Management and Processing
* Delivery of Results
* Customer Service and Communication Skills
* Specialist Knowledge, Expertise, and Self-Development
* Drive and Commitment to Public Service Values
Further information regarding each of the above competencies is available in Appendix A, which sets out the Public Appointment Service's Clerical Officer competency framework.
How to Apply
Application forms and Candidate Information Booklets are available from the careers section on the Charities Regulator website or by following the below link: link. Application forms must be completed and sent to. Please note that cover letters and CVs are not required and will not be considered.
No enquiries or canvassing may be made to the Charities Regulator.
Closing Date: 12 noon on Friday, 9 August. Applications will not be accepted after the closing date and late applications will be ineligible for consideration.