**Job Description:**
Plumbing Sales Advisor
We are seeking a skilled and customer-focused individual to join our team as a Plumbing Sales Advisor in Cork. This is an exciting opportunity to work with a leading supplier of hardware, steel, and plumbing materials, offering exceptional service skills and attention to detail.
The successful candidate will be responsible for building strong relationships with customers, assisting at the trade counter, and processing orders via email and phone. You will be a knowledgeable resource on products and services, providing expert guidance to customers and collaborating with internal teams to ensure the best outcomes.
Key Responsibilities:
* Engage with customers to deliver exceptional experiences and high levels of satisfaction
* Provide prompt and friendly assistance to customers at the trade counter and collection areas
* Act as a knowledgeable resource on products and services, offering expert guidance
* Collaborate with internal teams to ensure the best outcomes for customers
* Resolve customer issues efficiently and professionally
* Accurately process sales and returns using our computer systems
* Maintain cleanliness and organization in trade counter and front-of-house areas
* Stay informed about new product lines and updates
* Comply with all health, safety, and environmental regulations
* Undertake additional tasks as required by management
Requirements:
* Knowledge of plumbing products is highly advantageous
* Strong attention to detail and ability to follow tasks through to completion
* Enthusiasm for learning about our product range and services
* Ability to build and maintain productive relationships with customers and colleagues
* Excellent verbal and written communication skills
* Strong interpersonal skills
* Ability to multitask and prioritize effectively
* IT literacy
* Fluency in English
Benefits:
* Full-time position
* Pension plan
* Opportunities for professional development
* Health and wellbeing support
* On-site parking