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At Ground Control, we’re more than just a leading provider of grounds maintenance and environmental services. We’re passionate about sustainability, innovation, and creating outdoor spaces that inspire. Operating at the forefront of our industry, we’re committed to delivering exceptional service while minimizing our environmental impact across ROI and the UK.
We’re seeking an experienced Operations Manager to lead and oversee part of our Utility Arb operations in ROI. This pivotal role involves managing and inspiring teams to deliver exceptional services to our clients.
You’ll have the autonomy to drive efficiencies, ensure service excellence, and contribute to our mission of sustainable operations. This role requires an experienced professional who thrives in a dynamic environment, has strong leadership skills, and extensive knowledge of the Arboriculture industry.
Key Responsibilities:
1. Oversee and manage the delivery of Utility Arb services across the region.
2. Lead, motivate, and develop field-based teams to achieve high standards of performance.
3. Build and maintain strong relationships with clients, ensuring satisfaction and retention, particularly with commercial clients in a fast-paced, challenging environment.
4. Collaborate with operational and support teams to optimize service delivery and drive continuous improvement.
5. Create business development opportunities through existing and new clients.
6. Monitor and manage financial performance, including full P&L responsibility.
7. Ensure compliance with health and safety regulations and company policies.
This role is field-based with a mix of being out on site in the field, working from home, and regularly attending meetings at both our offices and our clients' offices across ROI.
The person:
This role is perfect for a passionate and experienced Senior leader with a background in Arboriculture or Horticulture with a strong arb knowledge. Whatever your role now you will need:
1. Leadership Skills: Proven ability to manage and inspire teams in a field-based environment.
2. Commercial Acumen: Strong business sense with the ability to manage budgets and drive financial performance.
3. P&L Experience: Demonstrated success in managing profit and loss responsibilities.
4. Client Management: Ability to build and maintain strong relationships with highly commercial clients, operating effectively in challenging environments.
5. Organizational Skills: Excellent ability to manage competing priorities and deliver results.
6. Driving License: A full, clean driving license is essential due to the field-based nature of the role.
What we offer:
At Ground Control we believe in creating an inspirational environment, and rewarding our employees for their hard work. We offer a wide-ranging benefits program, supporting you to realize your full potential, and are proud to be recognized as a great place to work:
Awards, Accolades and Culture:
1. We have been awarded ‘world-class’ status for employee engagement in the 2023 best companies results, ranking at #16 in the ‘Top 100 Large Companies to Work For’ league table.
2. Certified B-Corp Accredited, Ground Control has been certified by B Lab, the not-for-profit behind the B Corp movement, as having met rigorous social and environmental standards which represent its commitment to sustainable goals ahead of profit.
3. We inclusively support ‘The Race at Work Charter’, ‘Ban the Box’, ‘The Armed Forces Covenant’ and are ‘Disability Confident'.
4. We invest 5% of our profits into the Evergreen Fund, an investment fund dedicated to sustainability and environmental initiatives.
5. By 2025 we have committed to planting 1,000,000 trees, having a fully electric fleet, and working towards achieving carbon net zero after becoming carbon neutral in 2020.
6. 2 personal choice volunteering days with your fundraising efforts matched up to £500!
Perks and Benefits:
1. Online private GP service and a premium subscription to Calm, the wellbeing app.
2. A supportive, entrepreneurial working environment that fosters collaboration.
3. Training, development, coaching and mentoring plans including our GC Leadership Academy, job-specific accreditations, and higher education opportunities.
How we work:
We put people at the centre of everything we do.
Everyone is welcome. We’re embracing a culture where difference is valued. Your uniqueness will be celebrated. We believe diversity grows innovation, and innovation creates initiative. Together we’ll succeed in caring for each other, caring for our communities and caring for our Environment. Together, we’re stronger.
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Agency Notice:
Ground Control does not accept unsolicited agency resumes/ CV’s.
Please do not forward resumes / CV’s to our job alias, employees, or any other company location.
Ground Control is not responsible for any fees related to unsolicited resumes.
Please contact the Talent Team for additional details.
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