Job Purpose
The Business Analyst is the critical link between the business and the IT technical team.
Key Responsibilities
* Manage projects/gather requirements: Working with the Divisional ERP and Applications Manager and business leaders, to gather business requirements and manage technical development projects to enable the business to meet its goals and improve efficiency.
* Provide ongoing support into creation of test scripts and training, pouring in information and documentation gathered during the requirements phase.
* Capture and manage projects using the appropriate tools, for example JIRA and Confluence, using consistent format and approach.
* Facilitate the generation, allocation, and monitoring of project tasks, aiding resources in how to prioritise tasks, capturing timelines, and facilitating query and issue resolution.
* Capture and share requirements/issues/project related discussions and progress: Collaborate with stakeholders to gather critical information through meetings and workshops to produce reports, documentation, and recommendations that ensure business needs are understood and clearly captured.
* Act as liaison between stakeholders, development teams and users, coordinate and facilitate meetings and presentations to share ideas, progress, issues, and findings.
Model and Promote Best-Practice Approach
Provide strong leadership, training, coaching, and guidance to the business Work to extremely high standards using best practice.
Knowledge and Experience
Exceptional analytical and conceptual thinking skills, understanding and capturing as is, to be and desired outcomes.
The ability to apply analysis and comprehension skills to elicit understanding of both new and familiar areas of the business.
The ability to elicit functional and non-functional requirements from stakeholders and to influence stakeholders, working closely with them to find acceptable solutions.
The ability to build rapport and trust with a variety of stakeholders, employing effective facilitation and communication skills.
Ability to evaluate and assess successes and learnings from earlier projects and to use that knowledge to improve future projects.
Excellent documentation and writing skills.
Experience in creating detailed reports and presenting.
Competency in Microsoft applications including Word, Excel, and Outlook.
Excellent planning, organisational, and time management skills.
A history of leading and supporting successful projects.
Familiar with MS Visio and understanding of MS Project, MS Share Point, or other document repositories
Competencies
Analytical Skills
Identifying problems, seeing connections, making valid conclusions and estimating consequences.
Divides complex problems in parts and differentiates main points from secondary issues.
Making use of logic.
Solution Oriented Thinking in terms of solutions, does not ignore problems and doesn't create problems
Communication Skills
Able to communicate idea and information clearly, both verbal and written, in such a way that the essence is understood.
With effective use of the existing means of communication.
Uses an appropriate skill or an appropriate way of communication depending on the situation or intention
Quality Oriented
Sets high demands on the quality of their work, product or service Focused on Details
Consistently handles detailed information in an effective and accurate way
Cooperating
Willingness and ability to work with others towards a common goal, even if the goal cannot be achieved immediately or is not of personal interest
Stress Resistance
Continuously perform effectively under pressure, after misfortune, opposition, disappointment and/or criticism.
Remains self-confident
Flexibility
The ability to adapt effectively in cases of changing circumstances, resistance, problems or opportunities in order to achieve the desired objectives
Preferred Location
Ireland or United Kingdom
Skills
Planning & Organising Team Leading Analytical thinker solution oriented
Benefits
Work From Home Medical Aid / Health Care