The Role
The Health and Benefits practice is responsible for advising clients on all aspects of managing the health and wellbeing of their workforce, including Group risk benefits, group health insurance schemes, and other health and wellbeing related insurances.
* As a Group Risk Benefits Segment Specialist, you will manage an agreed portfolio of clients and be independently responsible for processing various tasks from start to finish:
* Managing a portfolio of group corporate clients in relation to their Death in Service & Income Protection benefits
* Liaising with life assurance companies, clients, consultants, and third parties
* Processing life assurance and income protection annual renewals from pre-renewal to issuing final renewal stages
* Liaising with the WTW pensions administrator when required for scheme renewals / member claims
* Managing CRM and workflow systems (Dynamics, Benefits Engine)
* Maintaining the Risk Renewal Process on the workflow system up to date
* Managing the underwriting process on a scheme and individual level from start to end
* Processing death claims and income protection claims
* Ensuring regulatory requirements, compliance deadlines, and service level agreements are met throughout daily processes
* Managing client correspondence (in and out)
* Managing confidential information
* Adhering to all data protection requirements
* Attending client meetings/conference calls as required