Benefits
* Startup equity & extended exercise window
* Matching retirement plans
* Home office setup
* 25 days annual leave
* Generous parental leave programs
* Flexibility in how and where you work
* Phone and home Internet allowance
Tines Overview
Tines is a smart, secure workflow platform designed to automate any manual task, regardless of complexity. By automating workflows, Tines empowers frontline teams to reduce monotonous, manual work and free up valuable time and resources.
We're expanding horizontally to IT, Product, Engineering, and Infrastructure teams. Tines was built for everyone, delivering transformative and innovative enterprise software to industry leaders like Canva, Intercom, Databricks, Mars, and Reddit.
Our Values
We're excited about what we're doing and what's to come, and we're looking for others who can lead by our values of Simplicity, Speed, and Soundness. Because Tines is about delivering exceptional customer experiences, while creating a company culture that nurtures individual curiosity, growth, and integrity.
Position Overview
Tines is looking for a Senior Solutions Engineer to join our pre-sales team, who are crucial to our growth and winning customers. You will partner closely with our Account Executives & sales leadership to evangelize Tines' SaaS solutions and educate customers on the business value that they gain with no-code automation. You will use your product and technical knowledge to demonstrate how Tines can work with existing technology stacks to perform simple or complex automation without the need for coding or lengthy integration work.
You will understand customers' business pains and outcomes they want to achieve and show how Tines can help them realize those outcomes.
Your Responsibilities
* Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT challenges that our customers face
* Create and deliver compelling presentations to prospective customers and key alliance partners as you clearly communicate the value and differentiation of Tines solutions
* Conduct discovery meetings to understand business and technical requirements and translate those to a solution that will help our customers achieve their desired outcomes
* Build and demo Tines Stories with customers to show value and win sales
* Manage the technical decision process with customers, setting and managing expectations in validation events such as proofs of concept
* Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges
* Support enablement of Tines' priority channel and technical alliance partners and support their pre-sales engineers on customer engagements
* Be a key source of market feedback into the product organization
* Contribute to our knowledge base by sharing key customer experiences & technical competitive insights and creating new Tines automation stories from customer and partner interactions and more
* Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams
Your Qualifications
* 8+ years of experience in a pre-sales / sales engineering or technology delivery at a SaaS company
* Strong technical background and experience working with APIs and a curiosity to learn new cloud technologies
* Security and/or IT industry experience
* Strong skills and experience with uncovering customer needs
* Experience with delivering compelling demos to customers and winning technical evaluations
* Experience communicating with business and technical audiences to establish trust and influence key decision makers
* A love for learning, openness to giving and receiving feedback, and a passion for making clients successful
* Project management skills and ability to deliver customer solutions
* Ability to craft actionable insights from complex data
* A startup mentality with the ability to adapt in a fast-paced environment
* Ability to travel up to 30% of the time
* Fluency in German and English, with excellent communication and presentation skills
Why Join Us
We're all about trying new things and taking the leap. If you're second-guessing your application, we hope you'll trust your gut and take the leap too. A variety of experience, perspectives, and voices makes us the company we are. We'd love to hear from you.
Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age, or sexual orientation.